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Tax and duties

At JEWELNJOY.COM, we want to ensure that our customers have a clear understanding of their responsibilities when it comes to customs taxes and duties for their jewelry and other accessories imports. Please be aware that when you make a purchase from JEWELNJOY.COM, the responsibility for any applicable customs taxes or duties associated with your jewelry and souvenirs imports lies with you, the buyer.

Once shipment arrive in buyer country, your local customs authority or agent to communicate with u for any duty obligations necessary for the customs clearance process. It's important to note that we do not have control over these charges, and their exact amounts may vary and be unpredictable. 

Customs regulations can vary significantly from one country to another, and for this reason, we strongly recommend that you reach out to your local customs bureau to obtain comprehensive information about the clearance process for your imported items. We want to assure you that we are committed to providing the necessary documentation and services to facilitate a smooth and trouble-free experience for our valued customers.

We appreciate your choice to shop with JEWELNJOY.COM, and we are here to assist you in any way we can to ensure a seamless import process for your jewelry purchases.

To further protect in the event that exported goods encounter issues with clearance in the buyer's country or face non-clearance by customs or any other reason resulting in the buyer not receiving the goods, additional terms and conditions can be included in the contract or sales agreement. Here are some clauses and terms that can be considered:

  1. **Force Majeure Clause**: Include a force majeure clause that absolves JEWELNJOY from liability in case of unforeseeable events beyond their control, such as natural disasters, political unrest, or acts of terrorism.
  1. **Export Compliance Statement**: Require the buyer to provide all necessary documentation and certifications to ensure compliance with both the seller's and buyer's countries' export laws and regulations. 
  1. **Insurance Requirement**: Specify that the buyer is responsible for purchasing adequate insurance coverage to protect against loss or damage during transit. This ensures that any issues with customs or clearance are covered by the insurance policy.
  1. **Importer Responsibilities**: Clearly outline the responsibilities of the buyer as an importer, including obtaining permits, licenses, and complying with all customs and import regulations in their country.
  1. **Notification of Issues**: Establish a protocol for the buyer to promptly notify JEWELNJOY of any problems or delays in the clearance process, so appropriate actions can be taken.
  1. **Goods Inspection and Acceptance**: Define a process for the buyer to inspect and accept the goods upon arrival. This should include a timeframe for reporting any discrepancies or damages.
  1. **Dispute Resolution**: Specify a method for resolving disputes related to clearance and delivery, such as through arbitration or mediation, to avoid costly legal proceedings. 
  1. **Buyer's Financial Responsibility**: Clearly state that any costs incurred by JEWELNJOY due to issues with customs clearance or non-receipt of goods by the buyer will be the responsibility of the buyer.
  1. **Return of Goods**: If goods are returned to JEWELNJOY due to clearance issues or non-receipt, establish a procedure for their return and address any associated costs.
  1. **Documentation and Records**: Maintain comprehensive records of all export transactions, including shipping documents, export licenses, and communication with the buyer, to demonstrate compliance and mitigate liability.

Thank you for shopping with JEWELNJOY.COM.

Thank you for your trust and for being a part of the community.

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