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Welcome to JEWELNJOY.COM, where we hold your privacy in the highest regard. We value the confidentiality of information and the privacy of our esteemed visitors and customers. We understand the significance of your privacy and are deeply committed to safeguarding it. This Privacy Policy has been established to furnish you with insights into the nature of information we collect, the purpose behind its collection, and the manner in which we employ it. By continuing to use our website, you acknowledge your comprehension of both our Terms and Conditions and this Privacy Policy.

Information Collection by JEWELNJOY.COM

When you make a purchase, we will require certain details such as your name, organization name, email address, billing and shipping information, telephone and fax numbers, website, social media, and payment method. Rest assured, we are steadfast in preserving your privacy, and your information will never be divulged or disclosed. It is securely maintained within our CRM servers. This information will be employed solely for transactional purposes such as processing orders, facilitating gifts, and carrying out promotional activities.

Log Data:

Information about your interaction with our website, such as IP address, browser type, pages visited, and referring URL.

Device Information:

Information about the device you are using to access our website, including device type, operating system, and mobile network information.

Contact Information:

We collect your details when you interact with us through email, phone inquiries, cart abandonment, or when you finalize your online purchases.

Transaction Information

Your credit card and bank details upon payment completion are never stored within our systems. In the event of payment process issues during your shopping, we will send you a secure payment link. Your information is secure on our end. 

Purpose of Information Usage

The information we collect is utilized in the following ways:

  1. Providing information about our products and services.
  2. Tailoring and personalizing our services to your preferences.
  3. Addressing your inquiries and fulfilling requests.
  4. Administering orders and accounts pertaining to suppliers and customers.
  5. Maintaining membership records.
  6. Facilitating reservations and bookings for events.
  7. Conducting market research to enhance our offerings.

Customer Rights

You possess the right to request a copy of the personal information held about you. Kindly email us from your registered address at welcome@jewelnjoy.com to make such a request.

Security Measures

We are resolute in ensuring the security of your information. To prevent unauthorized access or disclosure, we have instituted robust physical, electronic, and managerial safeguards to protect the data we gather online.

Policy Changes

We may revise this Privacy Policy to fortify security and safety. Should you have queries regarding this policy, do not hesitate to reach out to us at welcome@jewelnjoy.com.

Marketing Preferences

  • Unlock personalized offers by informing us about your interests.
  • Retain control over your inbox by opting out or selecting preferred communication channels.

Security Assurance

  • Your confidential information remains protected by our stringent measures.
  • Stringent security protocols are in place to guard against unauthorized access.
  • Data sharing will only transpire when mandated by law or national security requirements. 

Subject Access Request

You can access all your stored details at any time through your login.

Sharing Information:

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers and partners who assist us in operating our website and conducting business activities. These third parties are obligated to maintain the confidentiality of your information.

Cookies Usage

  • Enhance your browsing experience through cookies that optimize our site's functionality.
  • Cookies track browsing patterns to improve service quality.
  • You have the option to modify browser settings to decline cookies, although certain features may be limited.

 Third-Party Links

  • Third-party providers will handle your information only as necessary.
  • Payment processors may have distinct privacy policies; please review them.
  • Our Privacy Policy and Terms of Service no longer apply once you exit our site.

Google Translate Disclaimer

We provide Google Translate for limited English speakers; however, this third-party service is beyond our control.

Translations are automated approximations, not exact replicas.

Visual elements like images and drop-down menus may not translate accurately.

While useful, we cannot guarantee its accuracy, reliability, or timeliness.

Terms and Conditions

Account Privacy

The information you provide will remain within our CRM system, disclosed only when necessary for order delivery or payment collection.

Restrictions

We reserve the right to decline International Orders at our discretion. In cases where we can't ship or deliver goods, we will inform you promptly.

Site Privacy

The site's content and products are copyrighted; reproduction is strictly prohibited and may incur legal action.

Liability Disclaimer

We disclaim liability for loss, damage, or expense arising from your website access and use, whether direct or indirect.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for individuals under the age of [13/16]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed. 

By using JEWELNJOY.COM, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

Your satisfaction is our priority.
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