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Welcome to JEWELNJOY.COM. We believe privacy is our top priority. This Privacy Policy is written based on our experience and it is very important that our customers feel safe once they understand clearly all perspectives. We believe in delivering top-line customer service and long-term relationships.

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SOCIAL MEDIA POLICY

To ensure transparency and protect our brand, the following disclaimer applies to all official Jewelnjoy.com accounts on Facebook, Instagram, X (formerly Twitter), LinkedIn, YouTube, Pinterest, Google, and Line:

  • All content shared on Jewelnjoy.com social media accounts is intended for general informational purposes only.
  • The information provided may not be suitable for individual circumstances. For personalized advice or product details, please contact our customer service team directly.
  • Jewelnjoy.com is not liable for decisions made based on the content shared on these platforms without consulting our experts.
  • The views and opinions expressed on these accounts are those of Jewelnjoy.com and are not intended as professional or legal advice.
  • Content, images, and videos are shared to inspire, inform, and entertain. They are not a substitute for professional consultation regarding gemstones or jewelry.
  • Jewelnjoy.com makes every effort to ensure the accuracy of the information but does not guarantee its completeness or reliability.
  • Any misuse, misinterpretation, or unauthorized use of our social media content is not the responsibility of Jewelnjoy.com.

For personalized inquiries or concerns, please reach out to our team via Jewelnjoy.com or our customer service channels.

This policy serves as a universal guideline for all Jewelnjoy.com social media platforms to streamline communication and ensure compliance across channels.

THIRD PARTY PLATFORMS ORDER POLICY

At Jewelnjoy.com, we offer our gems and jewelry through various third-party platforms, including but not limited to Etsy, eBay, Amazon, and Bonanza. Purchases made through these platforms are subject to the following terms:

Third-Party Platform Terms

  • Orders placed on third-party platforms are governed by the terms and conditions of the respective platforms. Customers are encouraged to review and comply with these policies before making a purchase.
  • Jewelnjoy.com is not liable for delays, errors, or issues arising from the policies, operations, or practices of third-party platforms.
  • Any disputes, returns, or claims regarding purchases made on these platforms should be directed to the respective platform’s support team in accordance with their dispute resolution process.

Product Quality and Authenticity

  • Jewelnjoy.com guarantees the authenticity and quality of our products, regardless of the sales channel.
  • For the best shopping experience, including access to our full product range, customization options, and direct support, we recommend purchasing directly from our official website at Jewelnjoy.com.

Liability Disclaimer

  • Jewelnjoy.com reserves the right to decline liability for claims related to platform-specific policies, payment processing errors, shipping issues, or any other concerns not directly under our control.
  • Customers transacting through third-party marketplaces do so at their own discretion and are advised to reach out to the platform’s customer service for platform-related concerns.

Direct Purchases Encouraged

  • For the most reliable service, secure transactions, and comprehensive support, customers are encouraged to shop directly on our official website, where they can benefit from exclusive offers, customization services, and a seamless shopping experience.

This policy is designed to ensure transparency and clarify the responsibilities associated with purchases made through third-party marketplaces. For any additional questions or concerns, please contact our customer service team directly.

MARKETPLACE ORDER POLICY

At Jewelnjoy.com, we actively engage with customers through social media platforms such as Instagram, Facebook, TikTok, and others to showcase our products and facilitate orders. Please note the following terms for orders placed via these platforms:

Third-Party Platform Terms

  • Orders placed through social media platforms are subject to the terms and conditions of the respective platform. It is the customer’s responsibility to review and adhere to these policies.
  • Jewelnjoy.com is not liable for errors, delays, or issues resulting from the operational policies or practices of social media platforms.

Order Accuracy and Communication

  • While we strive for accuracy in all product details shared on social media, discrepancies may arise due to platform limitations or user misunderstandings.
  • Customers are encouraged to verify all details by visiting our official website at Jewelnjoy.com or contacting our customer service team directly.

Discrepancy Resolution

  • Any discrepancies, disputes, or issues related to orders placed on social media platforms must be resolved directly with the respective platform unless explicitly agreed otherwise in writing by Jewelnjoy.com.
  • Jewelnjoy.com reserves the right to decline liability for claims arising from third-party platform operations or practices.

Direct Purchases Recommended

  • For the most reliable service, secure transactions, and full access to our product range, we encourage customers to place orders directly through our official website at Jewelnjoy.com.

This policy ensures transparency and clarifies the responsibilities for orders placed through social media platforms. For further assistance, please contact our customer service team.

IN-PERSON VISIT ORDER POLICY

At Jewelnjoy.com, we welcome walk-in customers to our office, showroom, or trade show booths for in-person inquiries, orders, and transactions. To ensure clarity and mutual understanding, the following policies apply:

Terms and Conditions

  • All transactions, orders, or inquiries conducted in person are governed by the same terms and conditions as those on our official website at Jewelnjoy.com.

Written Agreements

  • Verbal agreements or discussions during the visit are not legally binding unless explicitly documented and agreed upon in writing by both parties.
  • Any claims or misunderstandings arising from verbal communications will not be entertained without supporting written documentation.

Product Inspection and Confirmation

  • Customers are encouraged to carefully inspect all products before finalizing a purchase.
  • Once a transaction is completed, it will be considered as final and subject to our standard return or exchange policies.

Security and Conduct

  • Jewelnjoy.com maintains a secure and professional environment at all physical locations.
  • Visitors are expected to comply with our policies and behave respectfully towards staff and other customers.
  • Any disputes or inappropriate behavior may result in immediate termination of the visit and, if necessary, further action as per applicable law.

Privacy and Confidentiality

  • All customer data and transaction details shared during the visit will be handled in accordance with our Privacy Policy to ensure confidentiality and security.

Trade Show-Specific Policies

  • Transactions or orders placed at trade shows are subject to the policies of the event organizers in addition to those of Jewelnjoy.com.

For any questions or concerns, please contact our customer service team or refer to our official website at Jewelnjoy.com. We value your trust and look forward to serving you in person!

COMMUNICATION POLICY

Telephone Communication

  • All telephone conversations with Jewelnjoy.com may be recorded for quality assurance and security purposes.
  • Orders or sensitive information cannot be confirmed or finalized over the phone. Customers are encouraged to use official communication channels for such transactions.

Fax Communication

  • Fax services are available for specific requests and documentation. Please ensure accuracy when sending or receiving faxes, as Jewelnjoy.com is not responsible for errors caused by transmission issues.

Email Communication

  • All official email correspondence must be directed to welcome@jewelnjoy.com.
  • Emails are considered a formal record for addressing inquiries, resolving issues, and handling general questions or concerns.
  • At JEWELNJOY.COM, we are committed to responding to emails as promptly as possible. However, we kindly ask customers to ensure their email provider is configured to receive communications from us. If a customer claims not to have received our emails or if our emails are directed to their junk or spam folder, please note that this is not our liability.We do not accept any order cancellations, refund requests, or chargebacks based on claims of undelivered emails caused by spam or junk filtering. Customers are encouraged to check their spam or junk folders regularly and whitelist our email address to ensure seamless communication.

Catalog and Marketing Emails

  • By subscribing to our marketing emails, customers agree to receive updates, product catalogs, promotional content, and other relevant communications.
  • Customers can unsubscribe at any time by clicking the unsubscribe link provided in the footer of our emails.

Consent for Marketing Communications

  • By providing your contact details, you consent to receive:
    • Newsletters
    • Promotional Offers
    • Product Updates
    • Other marketing materials from Jewelnjoy.com.
  • Consent is obtained through voluntary opt-in mechanisms, such as subscribing via our website, participating in promotions, or signing up for updates.

Opt-In Process

  • Customers can opt-in to receive marketing emails by:
    • Checking the appropriate box during account creation or checkout.
    • Entering their contact details in subscription or sign-up forms on our website.
  • Once subscribed, customers will receive tailored communications based on their preferences.

Opt-Out Process

  • Customers can opt-out of marketing communications by:
    • Clicking the unsubscribe link found in any marketing email.
    • Managing subscription preferences through their account settings.
    • Contacting our customer service team directly for assistance.
  • Transactional emails (e.g., order confirmations, account notifications) will still be sent to ensure seamless customer service.

For further inquiries or assistance, please contact us at welcome@jewelnjoy.com or via our official website at Jewelnjoy.com. We value your trust and respect your communication preferences.

DEVELOPMENT POLICY

Website Errors and Technical Issues

  • Access Interruptions: Jewelnjoy.com does not guarantee uninterrupted website access due to maintenance, technical issues, or unforeseen circumstances.
  • Error Pages (404, etc.): In case of a 404 error or broken link, customers are encouraged to report the issue via welcome@jewelnjoy.com for prompt resolution.
  • Bugs and Functionality Delays: While we strive for seamless functionality, occasional bugs or time delays may occur. We appreciate your understanding and encourage feedback to improve the user experience.

Website Theme and Design

  • The website’s theme, layout, and design are the intellectual property of Jewelnjoy.com.
  • Any replication, reproduction, or unauthorized use of the design elements is strictly prohibited and will be subject to legal action.

Content Exclusivity

  • All content, including text, images, videos, and resources, is owned exclusively by Jewelnjoy.com.
  • Unauthorized use, distribution, or replication of any website content without prior written consent is considered a violation of intellectual property rights.

Audio Content Usage

  • If audio content is available, it is copyrighted and exclusively owned by Jewelnjoy.com.
  • Unauthorized use, reproduction, or distribution of audio content is prohibited and subject to legal action.

Logo Usage Policy

  • The Jewelnjoy.com logo is a copyright & owned by JEWELNJOY.
  • Unauthorized use, replication, or alteration of the logo in any form is strictly prohibited.
  • Legal action will be taken against any individual or organization found misusing the trademarked logo.

Modifications and Updates

  • Jewelnjoy.com reserves the right to make changes to website features, content, and functionality without prior notice.

Reporting and Resolution

  • Customers encountering errors, bugs, or delays are encouraged to contact our support team at welcome@jewelnjoy.com or use the contact form on the website.
  • We aim to address and resolve issues as quickly as possible to ensure a smooth user experience.

For further information or assistance, please visit Jewelnjoy.com or reach out via our official communication channels.

PAYMENT GATEWAY POLICY

Secure Payment Gateway

  • Jewelnjoy.com employs advanced security measures to protect all payment transactions conducted on our platform. These include SSL encryption, secure servers, and compliance with industry-standard payment protocols.
  • We do not store sensitive customer payment information, ensuring that all transactions are processed securely through our trusted payment gateway providers.

Chargeback Policy for JEWELNJOY.COM

At JEWELNJOY.com, we prioritize transparency and fairness in all transactions. Customers are encouraged to discuss any issues regarding their orders with our customer support team before initiating a chargeback.

Chargeback Guidelines:

  • Genuine Reasons Only: Chargebacks will only be considered for valid and genuine reasons, such as product defects or issues directly caused by JEWELNJOY.
  • Non-Eligible Reasons: Chargebacks will not be accepted for the following reasons:
    • Change of mind after placing an order.
    • Refusal to accept shipment upon delivery.
    • Delays in shipment caused by uncontrollable circumstances.
    • Any personal preference or mood changes unrelated to product quality or service issues.

Responsibilities for Refused Shipments:

  1. Shipping Costs: The customer will be responsible for both the shipping charges to send and return the product.
  2. Transaction Fees: Any payment processing fees incurred during the transaction will be deducted from the refund.
  3. Import Duties and Taxes: All import duties, taxes, or additional fees paid by JEWELNJOY for the order will be charged to the customer.

Refund Policy:

  • Partial Refund: In cases where a chargeback is not valid or is due to non-eligible reasons, JEWELNJOY will deduct the applicable shipping costs, transaction fees, and import duties before processing any refund.
  • No Refund: If the customer fails to comply with the outlined responsibilities or does not cooperate with our customer support team, no refund will be issued.

By shopping with JEWELNJOY.com, you agree to abide by this Chargeback Policy and accept the associated terms.

  • Resolution via Email: Any concerns, inquiries, or disputes regarding payments must be resolved directly with Jewelnjoy.com through welcome@jewelnjoy.com.
  • Jewelnjoy.com does not accept disputes or chargebacks initiated through third-party payment gateways or financial institutions.
  • Failure to adhere to this policy may result in account suspension or legal action to recover any associated losses.

Fraud Protection

  • Any attempt to file fraudulent disputes or chargebacks will be thoroughly investigated.
  • Jewelnjoy.com reserves the right to take legal action against individuals or entities found engaging in fraudulent activities.

Transparency and Support

  • Customers are encouraged to reach out to us via welcome@jewelnjoy.com for any payment-related questions or concerns.
  • We are committed to providing clear communication and prompt resolution to maintain customer trust and satisfaction.

By completing a transaction on Jewelnjoy.com, customers acknowledge and accept this payment protection and security policy in its entirety. For further assistance, please contact us through our official communication channels.

INFORMATIONAL POLICY

Safety Measures for Information Collection at Jewelnjoy.com

Information We Collect

  • Personal Information: Name, organization name, email address, telephone and fax numbers.
  • Transaction Details: Billing and shipping information, payment methods.
  • Additional Data: Website, social media handles (if applicable).

Rest assured, we prioritize your privacy and do not share or disclose your information to unauthorized parties. All data is securely stored within our CRM systems and used solely for transactional and promotional purposes.

How We Collect Information

  • Direct Contact: Through email, phone inquiries, or during cart abandonment.
  • Online Purchases: When you finalize an order on our website.

Purpose of Information Usage

  • Providing details about our products and services.
  • Personalizing services to suit your preferences.
  • Responding to inquiries and requests.
  • Administering orders, accounts, and membership records.
  • Facilitating reservations and bookings for events.
  • Conducting market research to improve our offerings.

Security Measures

  • Physical Safeguards: Secure facilities to prevent unauthorized access.
  • Electronic Protections: Advanced encryption technologies and secure servers.
  • Managerial Practices: Regular audits and strict policies to ensure data integrity.

Transaction Safety

  • Credit Card Information: We do not store your credit card or bank details. All payment transactions are processed securely through trusted gateways, ensuring your financial data is fully protected.
  • Your information is used solely for transactional purposes and is never stored or retained within our systems.

Jewelnjoy.com is dedicated to maintaining the highest standards of privacy and security. If you have questions regarding our safety measures, feel free to contact us via welcome@jewelnjoy.com.

Policy Updates at Jewelnjoy.com

  • Policy Modifications: We reserve the right to amend, revise, or update any terms, conditions, policies, or notices as needed. Each update supersedes all prior versions, with the most recent version taking precedence over earlier iterations.
  • Stay Updated: Customers are encouraged to review the latest versions of our terms, policies, and notices regularly. Staying informed about these updates ensures a smooth and uninterrupted experience with Jewelnjoy.com.
  • Client-Centric Approach: Our policies are designed with a focus on transparency, clarity, and customer satisfaction. We are committed to providing superior documentation and services to meet our clients' needs effectively.

For any questions or clarifications regarding our policy updates, please reach out to us via welcome@jewelnjoy.com or visit our website for the latest information.

Security Assurance

  • Data Protection: We use advanced encryption and secure systems to protect your sensitive information.
  • Limited Data Sharing: Your information will only be shared when required by law or national security regulations.
  • Strict Security Measures: We continuously monitor and improve our security measures to ensure that your data is always safeguarded.

We are fully committed to maintaining the highest standards of security to protect your privacy and ensure the integrity of your information while using our services.

Subject Access Policy at Jewelnjoy.com

  • Login Access: You can view and manage all your stored details, such as account information, order history, and other personal data, at any time by logging into your account on Jewelnjoy.com.
  • Real-Time Updates: You may update or modify your personal information directly through your account settings, ensuring that your details are always current and accurate.
  • Requesting Personal Data: If you wish to request a copy of your personal information or have any questions regarding the data we hold, you can contact us at welcome@jewelnjoy.com. We will process your request in accordance with applicable data protection laws.
  • Security of Your Information: Your personal information is securely stored and protected by our security measures. We ensure that only authorized individuals can access your account and data.

We are committed to safeguarding your privacy and providing you with control over your personal information while ensuring a seamless and secure online experience at Jewelnjoy.com.

Information Sharing Policy at Jewelnjoy.com

  • Trusted Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and conducting business activities. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any purposes other than those necessary to provide their services to us.
  • Legal Compliance: We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations, protect the rights, property, or safety of Jewelnjoy.com, our customers, or others, or to investigate fraud or illegal activities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. We will notify you in advance of any such transfer and ensure that your information is handled securely.
  • Data Protection: We take reasonable precautions to ensure that third-party service providers handle your personal information securely and in accordance with applicable data protection laws. We ensure that their use of your information is strictly limited to the functions they perform for us.

At Jewelnjoy.com, we prioritize your privacy and will only share your personal information when necessary to provide our services or comply with legal requirements. We are dedicated to maintaining the confidentiality and security of your personal information.

Cookie Policy at Jewelnjoy.com

  • What Are Cookies? Cookies are small text files placed on your device that help us improve your experience while browsing our website. They allow us to track your browsing patterns and preferences, enabling us to offer a more personalized and efficient service.
  • How We Use Cookies:
    • Improved Website Functionality: Cookies help us provide a smoother and more responsive user experience by remembering your preferences and actions on our website.
    • Tracking and Analytics: We use cookies to analyze user behavior, track website performance, and gather insights into how our site is being used. This helps us make improvements and enhance the quality of our services.
    • Advertising and Marketing: Cookies may be used to display relevant advertisements based on your browsing activities, ensuring that the content we show you is more tailored to your interests.
  • Managing Cookies: You have the option to modify your browser settings to accept or decline cookies. Most web browsers automatically accept cookies, but you can change this setting at any time through your browser's preferences. Please note that disabling cookies may limit certain features of our website and affect your browsing experience.
  • Your Consent: By using Jewelnjoy.com, you consent to our use of cookies as described in this policy. If you do not wish to accept cookies, you can adjust your browser settings or refrain from using our website.
  • Changes to Cookie Policy: We may update this cookie policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we use cookies.

Third-Party Links Policy at Jewelnjoy.com

  • Information Handling by Third Parties: Payment processors, third-party services, and websites linked to our site may handle your information according to their own policies.
  • Review Third-Party Privacy Policies: We encourage you to read their privacy policies and terms of service before sharing any personal information.
  • Exiting Our Site: Once you click on a third-party link and leave Jewelnjoy.com, our Privacy Policy and Terms of Service no longer apply.

For any questions regarding third-party links or data handling practices, please feel free to contact us at welcome@jewelnjoy.com.

Legal Compliance and Protections at Jewelnjoy.com

  • Legal Obligations: We comply with all applicable laws and regulations governing the collection, use, and protection of personal information.
  • Customer Rights: You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us at welcome@jewelnjoy.com.
  • Security and Privacy Protections: We are committed to protecting your privacy by ensuring that your data is securely stored and processed in accordance with legal and industry standards.

If you have any concerns or questions regarding our policies, please reach out to us at welcome@jewelnjoy.com. We are here to ensure your experience is secure and satisfactory.

SECURITY MEASURES

At Jewelnjoy.com, we take the security of your personal information seriously and are committed to ensuring that your data remains protected. To safeguard your sensitive data from unauthorized access, alteration, disclosure, or destruction, we implement a variety of security measures.

  • Encryption
    • We use industry-standard encryption protocols, such as Secure Socket Layer (SSL) or Transport Layer Security (TLS), to protect sensitive information transmitted between your browser and our website. This ensures that any data, including payment details, is encrypted and secure during transmission.
  • SSL Certificates
    • Our website is secured with an SSL certificate, which encrypts all communication between you and Jewelnjoy.com. You can verify this by observing the padlock icon in the address bar of your browser, which indicates a secure connection.
  • Firewalls and Anti-Malware Protection
    • We deploy firewalls and advanced anti-malware software to safeguard our servers from unauthorized access and potential cyber threats. These protective measures are designed to prevent attacks and ensure the integrity of your data.
  • Access Control
    • We limit access to your personal information to authorized personnel only, who require it to perform their job duties. Our staff are regularly trained on data security practices and understand the importance of safeguarding customer information.
  • Data Storage and Protection
    • We store your personal information in secure CRM systems with robust protection measures to prevent unauthorized access or data breaches. We continuously monitor our security infrastructure to ensure data integrity.
  • Security Breaches
    • Immediate Response: Upon detecting a security breach, we will take immediate action to secure our systems, contain the breach, and assess the scope of the incident. This includes identifying the source of the breach and evaluating any compromised data.
    • Notification: In compliance with applicable data protection laws, we will notify affected parties within the required time frame, depending on the nature of the incident. If you believe your personal data has been compromised, please contact us immediately at welcome@jewelnjoy.com.

Important Note: While we employ state-of-the-art security measures, please be aware that no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to continuously improving our security protocols to protect your personal information.

For any concerns or questions regarding our security measures, please feel free to reach out to us at welcome@jewelnjoy.com.

CATEGORY POLICY

    Ring

    • Material & Design Variations: Rings are crafted from various materials, including metals, gemstones, and alloys. Variations in size, design, and finish may occur due to the natural characteristics of the materials used.
    • Size Tolerance: Ring sizes may have slight variations. Customers are encouraged to verify their ring size carefully, as JEWELNJOY.com is not responsible for incorrect size selections or sizing errors.
    • Wear and Tear: Rings are subject to wear over time, particularly if worn frequently. Customers should follow proper care instructions to avoid damage.

    Earring

    • Material & Finish: Earrings are made from various materials, including metals, gemstones, and synthetic stones. Variations in color, size, and texture are natural and should be expected as part of the unique character of each piece.
    • Size and Fit: Earring sizes and backings may vary slightly. It is important to check the product description for the size details to ensure a proper fit.
    • Health Considerations: Customers with sensitive ears should check material compatibility before purchasing. JEWELNJOY.com is not responsible for allergic reactions or sensitivities caused by earrings.

    Pendant

    • Craftsmanship & Variations: Pendants are made from various materials such as metals, stones, and crystals. Due to the nature of these materials, slight variations in color, texture, and size may occur.
    • Chain Compatibility: Pendants may be sold without chains. It is the customer’s responsibility to ensure that they have an appropriate chain for their pendant. JEWELNJOY.com is not liable for any issues related to chain compatibility.

    Necklace

    • Material & Durability: Necklaces are crafted from different materials, including metals, gemstones, and beads. Natural variations in color, texture, and size should be expected, and are considered part of the charm of the product.
    • Size & Fit: Necklace lengths and designs may slightly differ, and customers should review the product dimensions carefully to ensure proper fit.
    • Maintenance: Proper care is necessary to maintain the necklace’s appearance and durability. JEWELNJOY.com is not responsible for any damage caused by improper use or care.

    Bracelet

    • Material & Crafting: Bracelets may be made from a variety of materials such as metal, leather, beads, or fabric. Each material can show natural variations in color, texture, and design.
    • Size Variability: Bracelet sizes may vary slightly due to the handcrafted nature of the product. Customers should verify their wrist measurements before purchasing.
    • Wearability: Bracelets may be subject to wear and tear over time, especially with frequent use. Proper care is recommended to extend the product's lifespan.

    Sets

    • At JEWELNJOY.com, we offer an extensive selection of jewelry sets in multiple variations, thoughtfully crafted to suit diverse styles, occasions, and preferences. Our sets are designed to provide elegance, versatility, and timeless appeal.
    • Matching Variations: Our jewelry sets may feature an array of coordinated pieces such as rings, earrings, necklaces, pendants, and bracelets. Due to the handcrafted and artistic nature of our products, slight variations in design, color, or finish between individual pieces may occur, enhancing their unique charm and individuality.
    • Material Consistency: We ensure that all pieces in a set are crafted from high-quality materials. However, natural differences in gemstone hues, metal tones, or texture may be present, showcasing the authenticity and artisanal craftsmanship of our products.
    • Customization Options: Some of our jewelry sets can be personalized or customized to better suit your preferences. Feel free to reach out for any specific requests or inquiries.
    • Perfect for Every Occasion: Whether it’s a gift, a special event, or a personal indulgence, our jewelry sets are created to make your moments memorable. Each set is a harmonious blend of artistry and elegance, ensuring it complements your unique style.

    Anklet

    • Product Variations: Anklets are made from various materials including metals, beads, and gemstones. Natural variations may exist in color, size, and design. These are not defects but part of the product's uniqueness.
    • Size and Fit: Anklet sizes may vary slightly, and it is important to check the measurements provided. JEWELNJOY.com is not responsible for size mismatches.

    Belt

    • Material & Durability: Belts are made from various materials such as leather, pearl, wood, and metals. Due to natural variations in material properties, color and texture may vary slightly from the product image.
    • Size Tolerance: Belts may have slight size discrepancies, and customers are advised to verify their size requirements prior to purchase. JEWELNJOY.com is not liable for incorrect size selection.

    Brooch

    • Design & Craftsmanship: Our brooches are carefully crafted, but some may feature natural or handcrafted imperfections. These do not affect their wearability or aesthetic value.
    • Product Sizing: Brooches may vary in size and weight. Exact dimensions are provided for each product, but slight deviations are normal.

    Leather

    • Leather Variations: Leather products are subject to natural variations, including color, texture, and grain. These variations are a natural characteristic of the material and not considered defects.
    • Care Instructions: Leather products require specific care to maintain their appearance and durability. JEWELNJOY.com is not responsible for any damage caused by improper care or usage.

    Pen

    • At JEWELNJOY.com, we take pride in offering exclusive pens that are uniquely crafted and designed to reflect the highest standards of elegance and sophistication. Each pen in our collection is a limited edition, ensuring its exclusivity and rarity, making it a perfect addition to any luxury collection.
    • Exceptional Craftsmanship: Every pen is meticulously crafted with attention to detail, showcasing a blend of artistry and functionality. The unique designs are a testament to the creativity and skill of our artisans, making each piece a true masterpiece.
    • Limited Edition Rarity: Our exclusive pens are produced in limited quantities, ensuring that each pen is as special as the individual who owns it. This rarity enhances their allure and value as part of a rich and refined collection.
    • Writing Performance: The quality and smoothness of writing may vary depending on the ink type and materials used. We encourage customers to verify their preferences to ensure they experience the perfect writing performance.
    • Design & Functionality: Due to the handcrafted nature of these pens, slight variations in design or appearance may occur. These minor differences add to their unique charm, reflecting the individuality of each piece. JEWELNJOY.com is not liable for these natural variations.
    • Elevate your writing experience with our exclusive pen collection, a harmonious blend of luxury, functionality, and artistic expression. Explore the unparalleled beauty of our pens today at JEWELNJOY.com!

    Cufflink

    • At JEWELNJOY.com, we redefine elegance with our unique cufflink concept that blends innovation, exclusivity, and individuality. Our cufflinks are thoughtfully designed to be worn as both traditional cufflinks and as stylish enhancements for shirt buttons, offering versatility and sophistication to your wardrobe.
    • Exclusive Designs: Crafted with precision, our cufflinks come in a variety of stunning materials, including premium metals and semi-precious stones. Each piece carries its own distinct charm, ensuring that no two are exactly alike.
    • Custom Creations: At JEWELNJOY.com, we offer the option to create custom cufflink designs tailored to your preferences, allowing you to bring your unique vision to life. This personalized service is also exceptionally affordable, making luxury accessible for all.
    • Size & Fit: While our cufflinks are generally standard in size, slight variations may occur due to their handcrafted nature. Customers are encouraged to ensure the correct fit for their shirt cuffs to achieve the perfect look.
    • Material Variations: Our cufflinks are made from a wide range of materials, celebrating the natural variations and textures inherent in metals and semi-precious stones. These differences add character and individuality to each piece.
    • Experience the blend of style, functionality, and artistry with JEWELNJOY cufflinks—a perfect expression of personal elegance. Explore our collection today and discover the beauty of bespoke luxury!

    Watch

    • At JEWELNJOY.com, we are taking the first steps into crafting unique and exclusive timepieces. Though our collection is currently limited, every watch is designed with an emphasis on distinctiveness and elegance, making them one-of-a-kind treasures.
      • Exclusive Designs: Thoughtfully created to reflect individuality and style, perfect for those who appreciate unique accessories.
      • Future Additions: Bamboo wood watches and gemstone-adorned watches will soon join our collection, combining natural materials with artistic craftsmanship, adding new dimensions to our collection.
      • Stay tuned as we continue to expand and innovate, bringing you exceptional designs that redefine the essence of timekeeping. Discover the beginnings of timeless elegance with JEWELNJOY watches!

      Marble

    • At JEWELNJOY.com, we take pride in offering an extraordinary collection of marble pieces adorned with 24K gold hand-painting. Each masterpiece is a testament to exceptional craftsmanship, created to add elegance and sophistication to your decor or serve as an exclusive gift for someone special. Here is everything you need to know about these exquisite creations.
      • Exceptional Craftsmanship: Each marble piece is meticulously hand-painted with 24K gold, showcasing unparalleled artistry and attention to detail. Our designs are unique, ensuring that no two pieces are ever identical.
      • High-Quality Marble: Every item is carved from a single slab of high-quality white marble, ensuring durability and a pristine finish.
      • Unique Designs: Our artisans take inspiration from a variety of themes, blending traditional motifs with modern aesthetics. This approach results in timeless pieces that can seamlessly fit into any setting, making them ideal for both home decor and gifting purposes.
      • Natural Variations: Marble is a natural stone, and its inherent variations in color, texture, and veining are what make each piece truly unique. These natural characteristics are celebrated and considered part of the stone's innate beauty, not imperfections.
      • Unique Designs: Our artisans take inspiration from a variety of themes, blending traditional motifs with modern aesthetics. This approach results in timeless pieces that can seamlessly fit into any setting, making them ideal for both home decor and gifting purposes.
      • Discover the beauty and exclusivity of our 24K gold hand-painted marble pieces at JEWELNJOY.com.

      Coins

      At JEWELNJOY.com, we take pride in being premier manufacturers of high-quality gold and silver coins, crafted with precision, purity, and attention to detail. Our coins cater to various needs and occasions, offering unique designs and customizable options for wholesale customers.

      • Silver Coins: Our silver coins are crafted with exceptional purity, ensuring lasting value and brilliance. Each coin undergoes rigorous quality checks to meet international standards. Whether for festive celebrations, corporate gifting, or personal milestones, our silver coins feature intricate and exclusive designs that stand out.
      • Gold Coins: Our gold coins are available starting from 1 gram and above, offering flexibility for different budgets and purposes.
      • Care Instructions: Handle coins with clean, dry hands or gloves to prevent tarnishing or damage. Store coins in a protective casing or a dry, secure place to maintain their luster and integrity over time.
      • At JEWELNJOY.com, we are committed to delivering coins that combine purity, artistry, and unmatched quality. Explore our collection today and let us help you commemorate life's precious moments with our exquisite silver and gold coins.

      Frames

      At JEWELNJOY.com, we take pride in offering an exquisite range of frames crafted with the utmost precision and artistry. Our frames, made from high-quality marble and silver, are designed to add a touch of elegance to your cherished memories and moments. These frames are not just decorative pieces but timeless gifts for all occasions.

      • Marble Frames: Craftsmanship: Handcrafted from premium white marble, each frame is a work of art. The natural veins and textures of the marble add a distinct charm, making every piece unique.24K Gold Detailing: Some frames feature intricate hand-painted designs in 24K gold, elevating their sophistication. Durability: Marble frames are not only beautiful but also robust, ensuring they stand the test of time.
      • Silver Frames: Our silver frames are crafted from high-purity silver, ensuring a brilliant shine and lasting quality. Custom Designs: We offer a range of patterns and motifs, from modern geometric styles to traditional floral engravings.Personalization: Perfect for corporate gifting or personal celebrations, our silver frames can be customized to include names, dates, or special messages.
      • Care: For marble frames, clean gently with a damp cloth to maintain their natural shine. For silver frames, use a soft polishing cloth to preserve their luster. Avoid harsh chemicals to prevent tarnishing. Discover the beauty and sophistication of our marble and silver frames at JEWELNJOY.com. Perfect for preserving your memories or making a lasting impression with a thoughtful gift!

      Crockery:

      • At JEWELNJOY.com, we specialize in crafting luxurious silver and gold-plated crockery that combines functionality with sophistication. Our range of finely designed tableware is an exceptional choice for customers who value elegance in every detail of their dining experience. As manufacturers, we not only produce standard designs but also cater to custom requirements, ensuring each piece meets your unique preferences and style.
      • Exquisite Craftmanship: Each item in our crockery collection is meticulously handcrafted by skilled artisans. We focus on every detail, from the precision of the design to the quality of the plating, ensuring that our products exude refinement and durability.
      • Material Excellence:Silver-Plated Crockery: Known for its timeless appeal and brilliant shine, our silver-plated crockery offers an unparalleled dining experience. The high-quality plating ensures long-lasting beauty and resistance to tarnish. Gold-Plated Crockery: For those who prefer a touch of opulence, our gold-plated collection brings warmth and luxury to your table. The rich gold tone adds a regal charm to any occasion.
      • Variety of Products:We offer a wide array of crockery, including: Plates, Bowls, Serving Trays, Tea Sets, Cutlery, Goblets.
      • Care Instructions:To maintain the beauty of your silver and gold-plated crockery: Clean gently with a soft cloth and mild detergent. Avoid abrasive materials that might scratch the plating. Store in a dry place to prevent moisture damage. Explore our range of silver and gold-plated crockery at JEWELNJOY.com and elevate your dining experience with a touch of luxury. Whether for daily use or special occasions, our products make a statement of elegance and sophistication.

      Finding:

      • JEWELNJOY offers a wide range of jewelry findings, essential components for building unique and stunning jewelry pieces. We specialize in high-quality materials such as metal, copper, steel, silver, and gold, with over 500 styles to choose from. Our findings are perfect for creating custom gemstone jewelry and other beautiful pieces. Whether you're a designer or a jewelry maker, our extensive selection will help you build exciting, one-of-a-kind creations.
      • At JEWELNJOY.com, we cater to wholesale buyers, offering attractive discounts and the opportunity to customize designs to meet specific needs. Our strong support team is always available to assist you in bringing your jewelry ideas to life. Let JEWELNJOY be your trusted source for all your jewelry-making requirements.

      Crystal:

      • Our Crystal Craft Light Carved Unique Pieces are meticulously crafted to perfection, showcasing exceptional laser carving work on each piece. Available in various sizes, these stunning creations are designed to add a touch of elegance and artistry to any collection. The intricate laser carvings highlight the beauty of the crystal, making each item a one-of-a-kind masterpiece. Whether you're looking for decorative accents or special gifts, these beautifully carved crystal pieces will captivate with their detail and craftsmanship. Perfect for collectors and enthusiasts alike, these unique pieces bring together light, crystal, and art in a truly remarkable way.

      Nose Pin:

      • Nose pins are crafted from different materials such as metal, silver, and gold. Slight variations in size, shape, and finish may occur.

      Mangalsutra:

      • Cultural Significance: Mangalsutras are traditional pieces and may vary in design and materials based on cultural preferences.

      Purse & Clutch:

      • Material & Durability: Purses are made from various materials such as pearl, wood, and metals. Due to natural variations in material properties, color and texture may vary slightly from the product image. Size Tolerance: Purse may have slight size discrepancies, and customers are advised to verify their size requirements prior to purchase. JEWELNJOY.com is not liable for incorrect size selection

      Nose Pin:

      • Material Variations: Nose pins are crafted from different materials such as metal, silver, and gold. Slight variations in size, shape, and finish may occur.

      Body Jewelry:

      • Size & Fit: At JEWELNJOY.com, the uniqueness of our body jewelry is truly remarkable. We specialize in creating exquisite gemstone garments and body jewelry, designed to make a statement. Each piece is a work of art, crafted with precision and elegance. Our limited edition collections are specially curated for the discerning high-class society, offering exclusive designs that stand out with sophistication and luxury. Whether you're looking to add a touch of glamour to your wardrobe or make a bold fashion statement, JEWELNJOY's gemstone body jewelry is the perfect choice for those who appreciate fine craftsmanship and individuality.

      Eye Glass Frame:

      • Frame Fit: At JEWELNJOY.com, we offer a stunning collection of eyeglass frames crafted from high-quality silver, gold, and metal with a luxurious gold polish. Our frames come in a variety of finishes, including rose, yellow, and white gold, as well as a range of other unique colors to suit your personal style. Each frame is part of our exclusive "One of One" collection, ensuring that every piece is truly unique. We create these eyeglass frames in very limited editions, so you can be assured that you're wearing something rare and special. Elevate your eyewear with our meticulously designed frames, combining elegance and craftsmanship for the discerning wearer.

      Rugs & Carpet:

      • Material Variability: At JEWELNJOY.com, we offer a selection of carpets designed to fit a smaller budget range without compromising on quality. Our current collection provides stylish and affordable options for those looking to enhance their space. As we continue to grow, we plan to expand our offerings and introduce a wider range of carpets in the future, catering to various tastes and preferences. Stay tuned for exciting new additions.

      Lota (Vessel):

      • Material & Variability: At JEWELNJOY.com, we offer a stunning collection of Silver and Marble Lotya, perfect for a variety of occasions. Crafted from high-quality silver, our Lotya pieces come in small to medium sizes, making them versatile and practical for everyday use or special celebrations. The combination of silver and marble adds a touch of elegance and timeless appeal to any setting. Whether used for religious ceremonies, decorative purposes, or as a thoughtful gift, our Lotya are designed to enhance your experience on any occasion. With careful attention to detail and craftsmanship, these pieces bring both beauty and functionality to your home.

      Playing Cards:

      • Design & Durability: At JEWELNJOY.com, our Gold Plated Playing Cards are a luxurious addition to any collection. The exquisite gold plating gives them a rich, elegant look that is sure to attract attention and elevate your playing experience. Each card is meticulously designed to showcase stunning details, making them not only functional but also a beautiful display piece. While these playing cards offer exceptional design and beauty, it's important to note that they are printed with intricate designs and may show slight wear with regular use. We recommend handling them with care to maintain their premium appearance. Please note, we are not responsible for wear and tear due to regular use. Add a touch of opulence to your card games with our gold-plated playing cards, perfect for those who appreciate luxury and style.

      Keyring:

      • Material & Durability: Keyrings are made from various materials such as crystals, pearls, metals or gemstones. Variations in material appearance and design should be expected.

      Neck Tie:

      • At JEWELNJOY.com, we are proud to offer our exclusive Pearl Tie and Teakwood 24K Gold Tie, two of our most unique and popular products. Our Pearl Tie is an exceptional piece, crafted with both culture and freshwater pearls. Each tie is handmade with meticulous craftsmanship, ensuring that every detail is perfect. One of the standout features of our pearl tie is the knot, which is designed for ease of use, allowing you to effortlessly style your look. The tie is lightweight, washable, and incredibly comfortable to wear, making it a perfect choice for those who appreciate both elegance and practicality. Behind each tie, you'll find a worker code, ensuring the authenticity and quality of the handmade craftsmanship. Due to the uniqueness and limited availability, we only produce a selected quantity of these stunning ties, making each one truly special. In addition to our pearl ties, we also offer a Tickwood 24K Gold Tie, a truly unique creation that combines the elegance of wood with the luxury of 24K gold. Handcrafted with precision, this tie stands out with its exquisite design and timeless appeal. The fusion of tickwood and 24K gold creates a bold and stylish look that is both sophisticated and eye-catching. Each wooden tie is a piece of art, designed to make a statement. Both of these ties are perfect for those who seek something extraordinary. At JEWELNJOY.com, we take pride in offering only the highest quality, limited-edition pieces that are sure to leave a lasting impression.

      Conch:

      • Natural Variations: Conchs are natural shells, each with its own unique characteristics. As such, they may exhibit variations in size, shape, color, and texture. These natural differences are a part of the inherent beauty of the product and are not considered defects.
      • Cleaning and Care: Our conch shells are carefully cleaned to maintain their natural appearance. However, due to their organic nature, the cleaning process may not remove all traces of natural elements. Customers are advised to handle conchs gently and avoid exposure to harsh chemicals or extreme conditions that may cause damage.
      • Health and Wellness Advisory: Any health-related recommendations or uses for conch shells are provided as general advice only. These suggestions are based on traditional practices or anecdotal information. Jewelnjoy.com makes no claims regarding the health benefits or therapeutic properties of conch shells.
      • Liability: Jewelnjoy.com is not liable for any damage, injury, or dissatisfaction resulting from the use, care, or handling of conch shells. By purchasing this product, the customer acknowledges and accepts these terms.
    • Disclaimer: Jewelnjoy.com is not liable for any discrepancies or dissatisfaction with products due to natural variations, personal preferences, or misuse. Customers are encouraged to thoroughly read the product details and verify measurements before purchase.
PRODUCT PHOTOS POLICY
  • Representational Purposes: The product images displayed on Jewelnjoy.com are for representational purposes only and may not reflect the exact appearance of the actual product.
  • Variations in Appearance: Due to factors such as lighting, photography techniques, and display settings on different devices, colors, sizes, and shapes of products may vary slightly from what is shown in the images.
  • Responsibility Disclaimer: Jewelnjoy.com is not responsible for any minor visual discrepancies between the images presented on the website and the actual products received. We recommend customers refer to product descriptions for more detailed information.
PRODUCT DESCRIPTION POLICY
  • Accuracy and Intentions: At Jewelnjoy.com, we take great care in crafting detailed and accurate product descriptions. These descriptions are written with the utmost intention to provide clear and helpful information about the features, characteristics, and benefits of our products.
  • Manual Crafting: Each description is manually created by our team, with a focus on ensuring that the content is informative, engaging, and reflective of the actual product. However, due to the inherent nature of product variations, we cannot guarantee that every description will be 100% accurate or exhaustive.
  • Encouragement for Clarification: While we strive to provide as much detail as possible, we understand that some customers may require additional information or clarification before making a purchase. We encourage customers to reach out to our customer service team for any further questions or concerns they may have regarding a product.
  • Limitations: Descriptions are intended to provide helpful insights, but they are not meant to cover every possible detail or scenario. Customers are encouraged to thoroughly review all product information and seek clarification if needed to make a well-informed decision.
  • No Guarantee of Exhaustiveness: While our descriptions are as detailed as possible, they are not intended to be exhaustive. In case of any doubts or uncertainties, it is advisable to contact us directly for more specific details or assistance.

Educational Policy for Jewelnjoy.com

  • Birthstone Information:
    • We provide educational content about birthstones, including their meanings and significance. However, we do not guarantee the accuracy or completeness of these associations. The information is meant for general knowledge and inspiration.
  • Chakras, Benefits, and Intentions:
    • Jewelnjoy.com offers information on the potential benefits, chakras, and intentions associated with our products. These details are provided as suggestions only.
    • We do not accept any challenges or disputes regarding these interpretations, as individual experiences may vary.
    • Customers should use discretion and consult professionals for personal guidance, as we cannot be held liable for the outcomes or interpretations of these suggestions.
  • Shape, Cut, Pair & Layout, Unique Collection:
    • Descriptions of gemstone shapes, cuts, pairings, layouts, and collections are intended as general guidelines.
    • While we strive for accuracy, variations may occur due to factors such as lighting, screen settings, and other variables. These descriptions are not guarantees of exact representation.
  • Fancy, Exclusive, Unique:
    • Information on fancy, exclusive, and unique qualities of our products is provided for educational purposes to help customers understand the distinctiveness of the items.
    • These qualities may not be exact or universally recognized and are open to subjective interpretation.
  • Gifts and Discount Offers:
    • Any offers, including gifts or discounts, are subject to change at any time and may be withdrawn without prior notice.
    • Jewelnjoy.com does not guarantee the availability of any promotional offers, and customers are encouraged to verify details before making purchases.
  • Product of the Month:
    • Featured items on our Product of the Month page may include special promotions.
    • These promotions are subject to change and may not be available for the full month. Availability is not guaranteed, and we are not responsible for any availability or pricing issues.
  • Season’s Specials:
    • Our Season's Specials page may feature seasonal items with limited-time promotions.
    • These promotions are subject to change without notice. Availability and pricing may fluctuate, and Jewelnjoy.com is not liable for any changes, issues, or claims related to these products.
UNSEEN CIRCUMSTANCES POLICY
  • No Medical Claims:
    • Jewelnjoy.com does not make any medical claims or offer medical advice regarding the healing properties of gemstones, beads, pearls, rough, or minerals.
    • Any information related to the metaphysical or healing properties of our products is provided solely for informational purposes and should not be construed as medical advice or a guarantee of any specific outcomes.
    • We encourage customers to consult with healthcare professionals for medical concerns or treatments, as individual experiences with gemstones and minerals can vary significantly.
  • Unusual Circumstances:
    • In rare or exceptional situations, such as force majeure events (e.g., natural disasters, strikes, pandemics, or other unexpected events), Jewelnjoy.com reserves the right to delay or cancel orders.
    • We will notify customers promptly about any delays or cancellations and strive to resolve issues in a timely and satisfactory manner.
    • While we make every effort to fulfill orders and provide excellent customer service, Jewelnjoy.com is not responsible for any losses or damages caused by unusual or unforeseen circumstances outside our control.

Customs Policy

  • Customs Regulations:
    • Each country has its own customs regulations, import taxes, duties, and formalities. Customers are responsible for understanding the customs laws and regulations of their respective countries before placing an order.
    • Jewelnjoy.com strongly recommends that customers reach out to their local customs office to fully understand the delivery process, including potential customs fees, taxes, and any other requirements.
  • Customs Clearance:
    • Customers are advised to clear their goods through the designated red channel and officially declare their items to customs authorities. This process ensures compliance with local regulations and helps avoid unnecessary delays.
    • Choosing alternative routes or failing to comply with local customs requirements may result in delays, fines, or other issues. Jewelnjoy.com is not liable for any such consequences.
  • Responsibility for Import Fees:
    • All import taxes, duties, and fees associated with international shipments are the responsibility of the customer.
    • Jewelnjoy.com does not cover customs fees or charges. These costs are determined by the customs authority of the destination country.
  • Refund Policy for Customs Issues:
    • In the event of delays, customs clearance issues, or additional fees, Jewelnjoy.com is not responsible for any refunds or claims related to these matters. Customers are required to resolve any issues directly with their local customs authorities.
  • Shipping Delays:
    • While we strive to ensure timely delivery, we cannot guarantee delivery dates for international orders. Any delays caused by customs processing are beyond our control, and Jewelnjoy.com is not liable for such delays.

Address Verification

  • Shipping Contingent on Address Verification:
    • Shipping will be contingent upon the successful verification of the address provided by the customer. In cases where the address details provided fail verification, we reserve the right to delay shipment until accurate and complete information is received.
  • Customer Responsibility for Accurate Information:
    • It is the customer’s responsibility to ensure that the shipping address is correct and complete before finalizing the order. This includes verifying street names, numbers, postal codes, and any other relevant address details.
  • Impact of Incorrect Address:
    • If the provided address is incorrect or incomplete, it may result in delays, loss, or misdelivery of the package. Jewelnjoy.com will not be liable for any issues arising from incorrect address information.
  • Address Correction:
    • If an address correction is needed, customers should contact Jewelnjoy.com immediately. If the shipment has already been processed, making changes may not be possible. In such cases, the customer may be responsible for any additional shipping costs or delays caused by the incorrect address.
  • Secure Delivery:
    • The address verification process is in place to ensure the secure and accurate delivery of your order. If an address cannot be verified or is determined to be incorrect, we will work with the customer to confirm the correct address before processing the shipment.

Payment Information Accuracy

  • Accurate Payment Information:
    • It is essential that customers provide accurate and complete payment information when completing their purchase. Incorrect payment details may lead to delays in order processing and shipment.
  • Verification of Payment Details:
    • We encourage customers to carefully verify all payment information, including credit card numbers, expiration dates, billing addresses, and security codes, to ensure there are no discrepancies that could affect the transaction.
  • Delays Due to Inaccurate Payment Information:
    • If incorrect or incomplete payment information is provided, it may result in delays, canceled orders, or difficulty processing payments. Jewelnjoy.com is not responsible for any delays or issues caused by inaccurate payment details provided by the customer.
  • Resolution of Payment Issues:
    • If an issue arises with your payment, we will contact you directly to resolve the matter. Any delays or complications caused by incorrect payment details are the responsibility of the customer.
  • Unseen Circumstances Policy:
    • Our Unseen Circumstances Policy aims to ensure transparency and accountability in the payment and shipping process. By providing accurate payment information, customers help ensure that their transaction is processed efficiently and without interruption.
  • Customer Responsibility:
    • Customers are responsible for ensuring all payment information is accurate before finalizing their purchase. We recommend reviewing all details thoroughly to avoid any unforeseen disruptions in the fulfillment or shipment of your order.
GDPR/CCPA POLICY

GDPR Compliance

General Data Protection Regulation (GDPR) & California Consumer Privacy Act (CCPA) Policy for Jewelnjoy.com

At Jewelnjoy.com, we are committed to safeguarding your personal information and fully complying with the General Data Protection Regulation (GDPR) for our customers in the European Union (EU) and the California Consumer Privacy Act (CCPA) for residents of California, USA. You have specific rights concerning your personal data, and we are dedicated to ensuring that those rights are respected. Below are the details for both GDPR and CCPA compliance:

GDPR Rights (for EU-based customers)

If you are located in the European Union (EU), you have the following rights under the GDPR regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you. We will provide you with a copy of your data in a commonly used and machine-readable format.
  • Right to Rectification: If the information we hold about you is inaccurate or incomplete, you can request corrections or updates to ensure its accuracy.
  • Right to Erasure (Right to be Forgotten): You can request that we delete your personal data, subject to applicable legal obligations and certain conditions. We will assess each request and act accordingly.
  • Right to Restrict Processing: Under certain circumstances, you have the right to request that we restrict the processing of your personal data. This means that we will temporarily limit the use of your data while we address your concerns.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format for transferring it to another service provider.
  • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or other legitimate interests.

CCPA Rights (for California Residents)

If you are a resident of California, USA, the CCPA grants you the following rights regarding your personal data:

  • Right to Know: You have the right to request information about the categories of personal data we collect, the purposes for which they are used, and the third parties with whom we share that data.
  • Right to Delete: You can request that we delete the personal data we have collected about you, subject to certain exceptions (e.g., for legal or contractual reasons).
  • Right to Opt-Out of Sale of Personal Data: Jewelnjoy.com does not sell your personal data to third parties. However, if we ever do so, you have the right to request to opt out of the sale of your personal data.
  • Right to Non-Discrimination: You have the right to not be discriminated against for exercising your rights under the CCPA, including denial of services, different pricing, or retaliation.

Data Collection and Use

Jewelnjoy.com collects and processes your personal data solely for the following purposes:

  • Fulfilling your orders and providing the services you request.
  • Improving our services and customer experience.
  • Complying with legal obligations, such as tax and regulatory requirements.

We do not share your personal data with third parties without your explicit consent, unless required by law or necessary to complete your transaction (e.g., sharing payment details with payment processors).

Exercising Your Rights

To exercise any of your rights under the GDPR or CCPA, or if you have any questions about how we process your personal data, please contact us at:

We will respond to your request in accordance with the applicable legal requirements, and aim to resolve any issues promptly.

Commitment to Privacy and Security

We are dedicated to ensuring that your privacy and security are protected. Jewelnjoy.com takes all necessary steps to ensure compliance with both the GDPR and CCPA, and we continuously review and improve our data protection practices.

By purchasing from Jewelnjoy.com, you acknowledge and consent to the collection and processing of your personal data as outlined in this policy.

By shopping with JEWELNJOY.COM, you acknowledge that you have read, understood, and fully agree to the Privacy Policy and accept its Terms and Conditions.

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