At JEWELNJOY.COM, we prioritize convenience and security in your online shopping experience. Our payment policy is designed to provide you with flexible options while ensuring that your payment information is securely protected.

Flexible Payment Options 

Shopify Payments:

We accept a variety of major credit cards, including Visa, MasterCard, and American Express.

Choosing to pay via credit card will promptly initiate the shipment process.

In the event of payment issues, we will notify you immediately, allowing you to resolve the issue with your bank.

Certain transactions may require additional documentation for security; this information will be kept confidential.

To enhance transaction integrity, you may be asked to provide valid ID proof. 

Remark: All credit card information is secure; we do not retain any details. Customers must enter their information each time they make a purchase.

 

Bank Wire Transfers (Discount Benefits Available):

For customers preferring bank wire transfers, detailed payment instructions and order particulars will be sent to your email upon selection of this method.

Domestic wire transfers generally take up to 1 business day, while international transfers may take 3-4 business days.

Please notify us of your bank wire reference number and order ID within two days for prompt processing.

Orders will be processed once payment is received in our bank.

 

PayPal Convenience:

We offer PayPal as a payment option, along with Venmo.

Customers can log in to their PayPal account or create one during checkout.

U.S., U.K., and Canadian customers can utilize PayPal Payment Pro to pay directly with their credit cards.

All payments, including those made via Venmo, will be converted to USD.

 

Klarna – Flexibility and Control:

Klarna allows you to shop now and pay later with options to split your purchase into installments or defer payment. 

Tailor your payment schedule to suit your preferences for a stress-free shopping experience.

 

Affirm – Transparent Financing:

Affirm offers transparent financing, allowing you to make purchases and pay over time. Enjoy flexible monthly payments according to your budget while maintaining financial control. 

 

PayPal Pay Later – Simplified Payment Solutions:

This option allows you to pay for purchases at a later date, enhancing your shopping experience with additional convenience.

 

Security Measures

At JEWELNJOY.COM, we are committed to ensuring the security and integrity of your payment information:

 

Payment Processing and PCI Compliance:

All payments are processed through secure, encrypted payment gateways compliant with the Payment Card Industry Data Security Standards (PCI DSS).

 

Secure Payment Gateway:

We partner with trusted payment processors that adhere to stringent security protocols to protect your payment information.

 

Encryption:

Transactions are encrypted using Secure Socket Layer (SSL) technology, safeguarding your financial data.

 

No Storage of Payment Information:

We do not store any credit card details on our servers. Your payment information is processed securely by PCI-compliant payment processors.

For more information on how we handle your personal information, please refer to our Privacy Policy.

 

Disclaimer

To ensure a smooth transaction process, please provide accurate payment card information that matches the name on the card. This helps prevent issues during the payment verification process.

Accurate Payment Information: It is essential that customers provide accurate and complete payment information when completing their purchase. Incorrect payment details may lead to delays in order processing and shipment.

Verification of Payment Details: We encourage customers to carefully verify all payment information, including credit card numbers, expiration dates, billing addresses, and security codes, to ensure there are no discrepancies that could affect the transaction.

Delays Due to Inaccurate Payment Information: If incorrect or incomplete payment information is provided, it may result in delays, canceled orders, or difficulty processing payments. Jewelnjoy.com is not responsible for any delays or issues caused by inaccurate payment details provided by the customer.

Resolution of Payment Issues: If an issue arises with your payment, we will contact you directly to resolve the matter. Any delays or complications caused by incorrect payment details are the responsibility of the customer.

Unseen Circumstances Policy: Our Unseen Circumstances Policy aims to ensure transparency and accountability in the payment and shipping process. By providing accurate payment information, customers help ensure that their transaction is processed efficiently and without interruption. 

Customer Responsibility: Customers are responsible for ensuring all payment information is accurate before finalizing their purchase. We recommend reviewing all details thoroughly to avoid any unforeseen disruptions in the fulfillment or shipment of your order.

 

Delivery Guidelines:

We recommend that customers use their own names when placing orders and ensure the delivery address matches their current residence. This minimizes confusion and reduces the risk of misdelivery.

Please note that once a package has shipped from our warehouse, claims or requests for reimbursement become void and will not be accepted.

If you have any questions or concerns regarding our payment policy, please contact our customer support team for assistance. Thank you for choosing JEWELNJOY.COM for your shopping needs!