Peridot Natural, Citrine, Black Tourmaline, and Tsavorite Gemstone Necklace

 PURCHASE WITH CONFIDENCE 

SERVICES	PRODUCT	TECHNICAL
Exclusive Services with Zero Conflicts	Expertly Managed by an Experienced Team	Continuous Online Availability
Tailored Orders to Perfection	Unwavering Commitment to Quality	Cutting-Edge Innovation
Certified Expert Jewelers	Attainment of Color Excellence	Established Over 3 Decades
Guaranteed Timely Deliveries	Diverse Array of Products Offered	Adherence to Ethical Principles
Unmatched Professional Expertise	Direct Sourcing of Raw Materials from Mines	Advanced Technical Expertise
Your Ultimate All-in-One Solution	Vigilant Cost Management	Devoted Administrative Support
Wholesale Advantages for Special Clients	Reliable and Steadfast Order Assistance	Intuitively User-Friendly Platform
Exclusive VIP Area	Esteemed for Authenticity and Trustworthiness	Real-Time Order Tracking
Emphasis on Lasting Relationships	Holding Requisite Certifications	Loyalty Rewards Program
Efficient Order Management System	Seamlessly Integrating Mineral-to-Metal Production	Ensured Payment Security
Optimal and Unwavering Support	Exceptional Proficiency in Manufacturing	Effortless One-Step Checkout
Safety at Utmost Priority	Size Tolerance Accuracy	Gift Wrapping Options

 

OUR WATCHWORD

We Commit to Return the Best Value Of Your Shopping!

JEWELNJOY.COM logistics division offer:

1. ECONOMY SHIPPING

2. STANDARD SHIPPING

3. EXPRESS SHIPPING

4. SUPER EXPRESS SHIPPING

5. DOOR TO DOOR SHIPPING

Your order will be shipped using authorized postal services such as FedEx, Aramex, DHL, USPS, Kerry, UPS, Ferrari, Thailand post, and any other best suitable mode. We offer alternate options for shipping according to value, timeline & country. 

1.ECONOMY SHIPPING

At JEWELNJOY, we prioritize offering cost-effective shipping options to our esteemed customers. Our Economy Shipping service is tailored to provide you with affordable shipping solutions while ensuring timely delivery of your products. Usually, this method is recommended for orders valued up to USD 100, as it includes a maximum insurance coverage of USD 30 within the freight charge.

Tracking Your Shipment: Upon shipping confirmation, you will receive a tracking number via email. This tracking number enables you to monitor the status and location of your shipment through either our website or the carrier's tracking portal.

Please note that economy shipping does not include insurance coverage. However, you have the option to insure your order by selecting ROUTE, our package protection partner, during checkout. We highly recommend availing of this coverage. In the rare event of loss or damage during shipping, please contact ROUTE customer support within 72 hours of receiving the package for assistance in initiating an insurance claim. In case ROUTE is not chosen, then jewelnjoy.com is not responsible for any claims.

Key Points of Economy Shipping:

Our Economy Shipping option aims to deliver your order within the specified timeframe mentioned in the table.

Please be aware that the provided timeline is an estimate and may vary due to factors such as location, customs processing, and unforeseen circumstances. Our efforts to minimize handling time and select the best carrier notwithstanding, delays beyond our control, like customs clearance or adverse weather, may occur, extending the delivery timeline.

You will receive a shipping confirmation email upon dispatch, containing tracking information for your convenience.

During the tracking process, there may be a brief period without updates as your package transitions between facilities. This is normal, and packages typically resume movement afterward. Signing up for text notifications can keep you informed in real-time.
We strongly advise choosing ROUTE for insurance coverage with every purchase. JEWELNJOY bears no responsibility for lost shipments.

In case of customs require any import documentation, Jewelnjoy customer support team can assist with follow up but the communication is customer’s responsibility.

If the declared shipping amount is lower than the purchase amount, it indicates that it is solely due to customs tax and duty considerations, which are advantageous for the customer. Should the customer prefer us to declare the full value of the shipment as the purchase amount, please specify this requirement in your order. It's important to note that our shipment encompasses all the items purchased, and any discrepancy in the declared amount is not grounds for a claim by the customer.

Please Note:

Economy Shipping is geared towards affordability and may lack premium features like expedited delivery or detailed tracking updates.

JEWELNJOY reserves the right to update shipping methods, timelines, and terms at our discretion.

International shipping timelines are subject to variation due to customs processing and local regulations, with unforeseen circumstances potentially affecting delivery times.

Import duties, taxes, and other customs fees are the recipient's responsibility and are not covered by JEWELNJOY. 

If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team.

2.STANDARD SHIPPING

Standard shipping is faster than economy shipping and one of the most popular options. Generally, this method is advisable for orders with a value of up to USD 200 as this shipping method covers a maximum of USD 30 insurance, which is included in the freight charge. Additional insurance coverage can be purchased at an additional cost during your shopping.

Shipping Process:

Your order handling time is usually mentioned in our product listing. We update the Pickup ID on the same day when the item is shipped and provide a Tracking Number within 3 Business Days. As part of our shipping process, you will be notified of the tracking number for you to track in real-time.

Shipping Insurance:

To ensure the safety of your precious purchase, we recommend adding ROUTE to all orders. This coverage offers protection against loss, theft, or damage during transit. In the rare event that your order is lost or damaged during shipping, please contact ROUTE customer support within 72 hours of receiving the package. We will guide you through the insurance claim process and work to provide a suitable solution.

Shipping Timelines: 

Processing Time: Once your order is placed and payment is confirmed, our team will begin processing it within the handling time mentioned.

Shipment Time: After processing, your order will be shipped out. The estimated shipping time may vary based on your location during checkout. Generally, orders are delivered as mentioned in the chart from the date of shipment. This time excludes country import laws, customs delays, weather issues, and any other circumstances. Jewelnjoy will do its best to reduce handling time and choose the best carrier option, but delays beyond our control may occur. In such cases, customers must accept the situation. Our control ends just after delivering the package to the carrier.

Tracking Process: During your tracking process, when the package enters your country, there could be a brief period without tracking updates as the package transitions between facilities and makes its way to the local carrier warehouse. This is a normal part of the shipping process, and we have consistently observed packages moving forward after this initial period. To stay updated in real-time, we recommend signing up for text notifications.

Route for Insurance: Every shopping customer is requested to choose ROUTE for insurance coverage. In case a packet is lost, ROUTE can help. Jewelnjoy is not responsible for any lost shipments.

Customs Documentation: In case customs require any import documentation, customer support is required. We can only support with follow-up but customer is responsible for direct communication.

Lower Shipping Amount: If the declared shipping amount is lower than the purchase amount, it indicates that it is solely due to customs tax and duty considerations, which are advantageous for the customer. Should the customer prefer us to declare the full value of the shipment as the purchase amount, please specify this requirement in your order. It's important to note that our shipment encompasses all the items purchased, and any discrepancy in the declared amount is not grounds for a claim by the customer.

Please Note:

Standard Shipping is designed to provide an affordable shipping option and may not include premium features like expedited delivery, doorstep delivery, or detailed tracking updates.

JEWELNJOY reserves the right to update shipping methods, timelines, and related terms at its discretion.

Unforeseen circumstances such as holidays, weather conditions, or other external factors may occasionally affect shipping timelines. We strive to keep you informed about any delays that might arise.

International shipping timelines can vary depending on factors such as customs processing and local regulations. While we aim to provide estimated delivery dates, please be aware that unforeseen circumstances may affect shipping timelines.

Import duties, taxes, and other customs fees may apply depending on your location. These fees are not covered by JEWELNJOY and are the responsibility of the recipient.

We appreciate your trust in JEWELNJOY and your understanding of our Standard Shipping option.

3.EXPRESS SHIPPING

Our express shipping service timeline follows as mentioned in our shipping table above. Express shipping is recommended and deemed safe for orders up to USD 3000. JEWELNJOY will provide insurance only if the customer adds ROUTE (package protection) to their order.

Shipping Process:

With this option, your order receives priority handling and is shipped via one of the available faster shipping methods. Please note that the availability of Express Shipping may vary based on your location and the specific product. The applicable shipping options will be presented to you during the checkout process.

Track and Trace:

Track your shipment effortlessly at JEWELNJOY.com! We update tracking details within a day, allowing you to easily monitor your shipments in real-time.

Delivery Timeline:

The estimated delivery time for Express Shipping orders is usually provided during your shipping method selection, barring any unforeseen circumstances or external factors. Please note that delivery times may vary based on your shipping address and product availability. We make every effort to ensure timely deliveries and will keep you updated with tracking information once your order is dispatched.

Shipping Insurance:

To ensure the safety of your precious purchase, we recommend adding ROUTE to all orders. This coverage offers protection against loss, theft, or damage during transit. In the rare event that your order is lost or damaged during shipping, please contact ROUTE customer support within 72 hours of receiving the package. We will guide you through the insurance claim process and work to provide a suitable solution.

Please Note:

Express Shipping is designed to offer expedited shipping with features like expedited delivery and detailed tracking updates.

Unforeseen circumstances such as holidays, weather conditions, or other external factors may occasionally affect shipping timelines. We strive to keep you informed about any delays. Please note that JEWELNJOY's control ends once the package is handed over to the carrier.

JEWELNJOY reserves the right to update shipping methods, timelines, and related terms at its discretion.

Import duties, taxes, and other customs fees may apply depending on your location. These fees are not covered by JEWELNJOY and are the responsibility of the recipient.

International shipping timelines can vary depending on factors such as customs processing and local regulations. While we aim to provide estimated delivery dates, please be aware that unforeseen circumstances may affect shipping timelines.

Every shopping customer is requested to choose ROUTE for insurance coverage. In case of packet loss, ROUTE can assist. JEWELNJOY bears no responsibility for lost shipments.

In case of customs require any import documentation, Jewelnjoy customer support team can assist with follow up but the communication is customer’s responsibility.

If the declared shipping amount is lower than the purchase amount, it indicates that it is solely due to customs tax and duty considerations, which are advantageous for the customer. Should the customer prefer us to declare the full value of the shipment as the purchase amount, please specify this requirement in your order. It's important to note that our shipment encompasses all the items purchased, and any discrepancy in the declared amount is not grounds for a claim by the customer.

If you have any questions or require further assistance, our customer support team is readily available to help.

 

4. SUPER EXPRESS SHIPPING

At JEWELNJOY, we are excited to introduce our fastest and most efficient shipping option - Super Express Shipping. We understand the paramount importance of receiving your order promptly, and our Super Express Shipping service is tailored to meet your need for speed and reliability. This service ensures shipment as outlined in the table below:

Shipping Process:

Speedy Delivery: Recognizing the value of time, our Super Express Shipping guarantees swift delivery, whether it's a last-minute gift or a personal indulgence, ensuring your items reach your doorstep promptly.

Global Reach: Our Super Express Shipping extends its coverage to most countries, providing the convenience of fast delivery regardless of your location.

Priority Handling: Your order is given top priority in our fulfillment process, ensuring it is prepared and dispatched without delay.

Real-time Tracking: Easily track your shipment at JEWELNJOY.COM! We update tracking details within a day, allowing you to monitor all shipments in real-time.

Enhanced Security: Your satisfaction and peace of mind are paramount. That's why we offer an optional add-on feature called ROUTE at checkout. ROUTE provides comprehensive package protection, safeguarding your order against theft, loss, or damage. With ROUTE, shop with confidence knowing your investment is protected.

Choose JEWELNJOY's Super Express Shipping for swift delivery and opt-in for ROUTE to add an extra layer of security to your order. Experience the joy of receiving your items quickly and confidently, regardless of your location. Your satisfaction is our priority, and we're dedicated to making your shopping journey exceptional. 

Shipping Timeline: With our Super Express Shipping option, expect delivery to be the fastest where you could refer days from the date of dispatch.

Please Note:

The Super Express Shipping availability may vary depending on your location and the items in your order. To avail of this lightning-fast shipping option, select "Super Express Shipping" during checkout.

Route for Insurance: Every shopping customer is requested to choose ROUTE for insurance coverage. In case a packet is lost, ROUTE can help. Jewelnjoy is not responsible for any lost shipments. ROUTE cover insurance is maximum up to USD 5000. If your shopping amount exceeds USD 5000, additional insurance costs must be paid directly to JEWELNJOY.

Customs Documentation: In case customs require any import documentation, customer support is required. We can only support with follow-up, but customer is responsible for direct communication.

Lower Shipping Amount: If the declared shipping amount is lower than the purchase amount, it indicates that it is solely due to customs tax and duty considerations, which are advantageous for the customer. Should the customer prefer us to declare the full value of the shipment as the purchase amount, please specify this requirement in your order. It's important to note that our shipment encompasses all the items purchased, and any discrepancy in the declared amount is not grounds for a claim by the customer.

At JEWELNJOY, your satisfaction is our priority. Our Super Express Shipping service exemplifies our commitment to delivering excellence with speed and care. We eagerly anticipate serving you and enhancing your shopping experience.

5. DOOR TO DOOR AIR FRIEGHT

At Jewelnjoy, we are excited to introduce our fastest and most efficient shipping option: Door to Door Air Freight. We understand the paramount importance of receiving your order promptly, and our Door to Door Air Freight service is tailored to meet your need for speed and reliability. Shipments typically reach you within 3 business days, and this service is air freight only. This service ensures shipment as outlined in the table below:

Shipping Process:
The customer will confirm with us by email for Door to Door Air Freight shipping, and then we will offer the price, including insurance.

Suggested for high-value shipments.

Super speedy delivery: Recognizing the value of time, our shipping guarantees swift delivery, whether it’s a last-minute gift or a personal indulgence, ensuring your items reach your doorstep promptly.

Global reach: Our air freight shipping extends its coverage to most countries, providing the convenience of fast delivery regardless of your location.

Priority handling: Your order is given top priority in our fulfillment process, ensuring it is prepared and dispatched without delay.

Real-time tracking: Easily track your shipment at Jewelnjoy.com! We update tracking details within a day, allowing you to monitor all shipments in real time.

Enhanced security: Your satisfaction and peace of mind are paramount. That’s why we offer an optional add-on feature called ROUTE at checkout. ROUTE provides comprehensive package protection, safeguarding your order against theft, loss, or damage. With ROUTE, shop with confidence knowing your investment is protected.

Choose Jewelnjoy's Air Freight shipping for swift delivery and opt in for ROUTE to add an extra layer of security to your order. Experience the joy of receiving your items quickly and confidently, regardless of your location. Your satisfaction is our priority, and we’re dedicated to making your shopping journey exceptional.

Shipping Timeline:
With our Air Freight shipping option, expect delivery to be the fastest. You can refer to the days from the date of dispatch.

 

Please Note:

The Air Freight shipping availability may vary depending on your location and the items in your order. To avail of this lightning-fast shipping option, select "Super Express Shipping" during checkout.

Route for insurance: Every customer is requested to choose ROUTE for insurance coverage. In case a package is lost, ROUTE can help. Jewelnjoy is not responsible for any lost shipments. ROUTE covers insurance up to USD 5,000. If your shopping amount exceeds USD 5,000, additional insurance costs must be paid directly to Jewelnjoy.

Customs documentation: If customs require any import documentation, customer support is required. We can only assist with follow-up, but the customer is responsible for direct communication.

Lower shipping amount: If the declared shipping amount is lower than the purchase amount, it indicates that it is solely due to customs tax and duty considerations, which are advantageous for the customer. Should the customer prefer us to declare the full value of the shipment as the purchase amount, please specify this requirement in your order. It’s important to note that our shipment encompasses all the items purchased, and any discrepancy in the declared amount is not grounds for a claim by the customer.

At Jewelnjoy, your satisfaction is our priority. Our Air Freight shipping service exemplifies our commitment to delivering excellence with speed and care. We eagerly anticipate serving you and enhancing your shopping experience.

 

What is ROUTE?

ROUTE is an extra layer of protection for your valuable purchases. By selecting the ROUTE option during checkout, you're adding a safety net that covers various scenarios:

Theft: In the regrettable event that your package disappears after being marked as delivered, ROUTE offers that you receive the goods you order, sparing you the frustration of lost shipments.

Loss: Should your package vanish during transit, ROUTE steps in to provide a seamless resolution, allowing you to enjoy your items without any disruption to your shopping experience.

Damaged Item: If your order arrives in less-than-ideal condition due to mishandling during shipping, ROUTE offers support to rectify the situation, ensuring that you receive your goods in pristine condition.

ROUTE provides insurance coverage up to a maximum of USD 5000. For purchases exceeding this amount, JEWELNJOY offers additional insurance coverage for an extra fee.

At JEWELNJOY, we're committed to enhancing your shopping experience and delivering utmost customer satisfaction. Our Shipping options coupled with the ROUTE protection option demonstrates our dedication to providing convenient, secure, and reliable services that prioritize your needs. 

DELIVERY LIMITATIONS FOR UNCONTROLLABLE EVENTS

JEWELNJOY.com isn't liable for delays due to events beyond our control, like natural disasters, pandemics, or strikes. If a claim arises, customers must contact the shipping carrier directly, and JEWELNJOY.com will provide indirect support. We won't be responsible for any claims made. For more information, contact welcome@jewelnjoy.com

 

SHIPPING PRICES AND INSURANCE COVERAGE

JEWELNJOY.COM, shipping prices may change during order processing, and we reserve the right to correct errors. If specific requirements increase prices, buyers will be notified for confirmation. International shipments are insured as per customer request or logistic service provider.

Customers must mention if they need Full coverage for shipment and pay extra premium. JEWELNJOY.COM won't be responsible for miss-delivery errors, customs regulations, or shipment delays. We advise customers to be available during delivery and don't take extra responsibility beyond the shipping company.

 

SHIPPING TO RUSSIA, SPAIN, INDIA & RESTRICTED COUNTRIES

To ship to restricted countries, customers have to advice for the invoice value, tax id, product description and follow-up with the local agent to handle package clearance at the import country. JEWELNJOY.COM will follow all the instructions and will support externally at every step.

JEWELNJOY.COM takes fraud protection seriously and may delay orders for verification. We confirm alternate shipping addresses for non-billing deliveries. Customers should contact carriers for delays. Customs may inspect shipments, and we provide information as required. We may not refund full amounts for shipments returned from customs, depending on the situation.

 

GERMANY - VERPACKUNGSGESETZ (LUCID PACKAGING REGISTER)

Germany's Packaging Act "VerpackG" imposes requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g., cardboard boxes, tape, and bubble wrap).

JEWELNJOY is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE4104651769068.

As consumer, please ensure that all received packaging is separated, reused and/or disposed of in the right recycling containers, at home. Please contact us for any further questions.

 

FORCE MAJEURE DISCLAIMER

JEWELNJOY.COM shall not be held accountable for any delivery failures or delays caused by circumstances that are beyond our control. Such circumstances include but are not limited to war, riots, fires, floods, hurricanes, typhoons, earthquakes, lightning, explosions, labor strikes, lockouts, operational slowdowns, prolonged energy supply shortages, the occurrence of a pandemic such as Covid-19, and actions taken by governmental authorities in emergency situations.

(In the event of a claim, customers are required to directly contact the shipping carrier and adhere to their established procedures. JEWELNJOY.COM will act as an intermediary, providing assistance either directly or indirectly in furnishing evidence as needed. However, JEWELNJOY.COM will not bear responsibility for any claims.)

 

DISCLAIMER OF LIABILITY:

We shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be a force majeure.

Should you have any additional inquiries or concerns, please do not hesitate to contact us at welcome@jewelnjoy.com. We are here to assist you further.

 

INSURANCE:

If customer would like to cover the shipment with full amount of shopping, you need to mention during the order (time and extra premium will be paid by customer)

In case of mis-delivery errors via carrier, incorrect shipping info, buyer country customs regulations or any other reason which makes delay shipment, JEWELNJOY.com will not be responsible but we will give support as much as we can.

We advise clients and/or their recipients to be available at the shipping address at the time of delivery. JEWELNJOY.com does not hold any extra responsibility beyond the shipping company.

 

PROTECTION:

As a security precaution to protect our customers against fraud, there might be a slight delay in shipment of certain orders due to the verification process. For orders that need to be delivered to a destination other than the billing address, we will confirm that your credit card or financing company has this alternate shipping address on file. In such cases where you feel your shipment is delayed, please contact your shipping carrier.

Please note that the destination country’s customs office is authorized for the opening and inspection of international shipments. Additionally, if required we are liable to provide the information about your order, shipment and products contained therein.

If for any reason the shipment is returned from customs, JEWELNJOY.com is not responsible for refunding the shopping amount. It can differ from case to case depending on the situation. We are always glad to provide our best cooperation to our customers.

 

TAX & DUTIES:

Please note that you (the customer) are responsible for any import tax or duties of your country. The customer must pay any additional charges for customs clearance if any. We have no control over these charges and cannot predict what they might be.

Customs policies vary from country to country; you should contact your local customs office to be fully informed, in case there is any disputes within customer and logistic co then JEWELNJOY.com would not take the responsibility in such situation. Moreover, the sold goods wouldn’t be accepted back, and the customers will have to accept paying the full amount. If you want further help, we can support our customers in solving the issue with the logistics. For further help, you can contact welcome@jewelnjoy.com.

 

DISCLAIMER:

Customs Regulations:

Each country has its own customs regulations, import taxes, duties, and formalities. Customers are responsible for understanding the customs laws and regulations of their respective countries before placing an order.

Jewelnjoy.com strongly recommends that customers reach out to their local customs office to fully understand the delivery process, including potential customs fees, taxes, and any other requirements.

Customs Clearance:Customers are advised to clear their goods through the designated red channel and officially declare their items to customs authorities. This process ensures compliance with local regulations and helps avoid unnecessary delays.

Choosing alternative routes or failing to comply with local customs requirements may result in delays, fines, or other issues. Jewelnjoy.com is not liable for any such consequences.

Responsibility for Import Fees:All import taxes, duties, and fees associated with international shipments are the responsibility of the customer.

Jewelnjoy.com does not cover customs fees or charges. These costs are determined by the customs authority of the destination country.

Refund Policy for Customs Issues: In the event of delays, customs clearance issues, or additional fees, Jewelnjoy.com is not responsible for any refunds or claims related to these matters. Customers are required to resolve any issues directly with their local customs authorities.

Shipping Delays: While we strive to ensure timely delivery, we cannot guarantee delivery dates for international orders. Any delays caused by customs processing are beyond our control, and Jewelnjoy.com is not liable for such delays.

Shipping Contingent on Address Verification: Shipping will be contingent upon the successful verification of the address provided by the customer. In cases where the address details provided fail verification, we reserve the right to delay shipment until accurate and complete information is received.

Customer Responsibility for Accurate Information: It is the customer’s responsibility to ensure that the shipping address is correct and complete before finalizing the order. This includes verifying street names, numbers, postal codes, and any other relevant address details.

Impact of Incorrect Address: If the provided address is incorrect or incomplete, it may result in delays, loss, or misdelivery of the package. Jewelnjoy.com will not be liable for any issues arising from incorrect address information.

Address Correction: If an address correction is needed, customers should contact Jewelnjoy.com immediately. If the shipment has already been processed, making changes may not be possible. In such cases, the customer may be responsible for any additional shipping costs or delays caused by the incorrect address.

Secure Delivery: The address verification process is in place to ensure the secure and accurate delivery of your order. If an address cannot be verified or is determined to be incorrect, we will work with the customer to confirm the correct address before processing the shipment.

Thank you for your shopping!

Your satisfaction is our priority.