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At JEWELNJOY, we prioritize offering cost-effective shipping options to our esteemed customers. Our Economy Shipping service is tailored to provide you with affordable shipping solutions while ensuring timely delivery of your products. Usually, this method is recommended for orders valued up to USD 100, as it includes a maximum insurance coverage of USD 30 within the freight charge.
Please note that Economy Shipping does not include insurance coverage beyond the USD 30 limit. If you would like to insure your order for an amount exceeding USD 30, you must select ROUTE during checkout. ROUTE is our trusted package protection partner, offering coverage for loss or damage during shipping.
We highly recommend availing of this coverage. In the rare event of loss or damage during shipping, please contact ROUTE customer support within 72 hours of receiving the package for assistance in initiating an insurance claim. In case ROUTE is not chosen, then jewelnjoy.com is not responsible for any claims.
Tracking Your Shipment: Upon shipping confirmation, you will receive a tracking number via email. This tracking number enables you to monitor the status and location of your shipment through either our website or the carrier's tracking portal.
Key Points of Economy Shipping:
Our Economy Shipping option aims to deliver your order within the specified timeframe mentioned in the table.
Please be aware that the provided timeline is an estimate and may vary due to factors such as location, customs processing, and unforeseen circumstances. Our efforts to minimize handling time and select the best carrier notwithstanding, delays beyond our control, like customs clearance or adverse weather, may occur, extending the delivery timeline.
You will receive a shipping confirmation email upon dispatch, containing tracking information for your convenience.
During the tracking process, there may be a brief period without updates as your package transitions between facilities. This is normal, and packages typically resume movement afterward. Signing up for text notifications can keep you informed in real-time.
In case of customs require any import documentation, JEWELNJOY customer support team can assist with follow up but the communication is customer’s responsibility.
At JEWELNJOY, we will declare the full value of your shipment based on the total purchase amount, unless you request a lower value for customs tax and duty purposes. If you wish for a reduced value to be declared on the invoice, please specify this in your order.
Please be aware that any discrepancy between the declared value and the actual purchase amount is made solely for the purpose of customs tax and duty considerations. It is important to note that our shipment includes all the items purchased, and any discrepancy in the declared value will not be grounds for a claim by the customer.
Please Note:
Economy Shipping is geared towards affordability and may lack premium features like expedited delivery or detailed tracking updates.
JEWELNJOY reserves the right to update shipping methods, timelines, and terms at our discretion.
International shipping timelines are subject to variation due to customs processing and local regulations, with unforeseen circumstances potentially affecting delivery times.
Import duties, taxes, and other customs fees are the recipient's responsibility and are not covered by JEWELNJOY.
If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team.